Account deletion

1. How to delete your account

1. Open the KaoBurn app and sign in with the account you want to delete.
2. Go to Profile > Personal and body info (ข้อมูลส่วนตัวและร่างกาย), scroll to the very bottom and tap Click here (คลิกที่นี่).
3. Type the word ลบ ("delete") and tap Delete account permanently (ลบบัญชีถาวร).
4. Tap confirm again.
5. Verify your identity with Apple or Google, according to how you signed in.

Your account and data are deleted immediately after identity verification, except the data set out in section 2, and the App's Sign in with Apple / Google connection is also revoked.

2. What gets deleted

Your account and the data linked to it, namely your profile, weight goals, meal log, missions and exercise results, schedules, Points, Points history, Skip Tokens, Freeze Tokens, membership status, notifications and statistics.

The following is not deleted because it is not held in our systems:

• Data in Apple Health (the App only reads it and does not write or store data in Apple Health), which you can manage in the iPhone Health app
• Card images you have saved to your device's photo library yourself

The following is retained after account deletion:

• Your username and score on leaderboards, which remain so that other users' ranks do not change, with "-del" added to the username. Daily scores that are not shown publicly are deleted within 90 days
• Records of consent given or withdrawn (no body data), retained as long as necessary for legal compliance and the exercise of legal claims
• Any matters you have previously contacted us about, retained under section 9 of the Privacy Policy

Deleted data may remain in system backups for no longer than 1 year, after which it is permanently deleted. We do not use such data during that period.

3. Memberships and billing

Memberships are not currently on sale in the App. Once they are, deleting your account will not automatically cancel a membership billed through Apple.

4. If you cannot access the App

If you have deleted the App or cannot sign in, you may send a deletion request to privacy@kaoburn.app at any time, providing the information listed in section 1.